At Housecalls, we are here to care for you 24/7. If you need to get in touch with one of our office staff, or have questions regarding appointments, services or more, we are more than happy to help Monday-Saturday. You can email us at firstname.lastname@example.org or call at 604-510-5155. Any call or email made after our office hours will be followed up on the next business day. If you have an appointment with one of our care staff overnight or early morning, feel free to ask them questions or have them contact one of our administrators.
We have a free window of 48 hours prior to cancel services without charge. If a client is confirmed and “no shows” we charge them 1 hour worth of service charge.